Shipping policy
Processing Times
All Bits & Botany artworks are printed and prepared to order.
- Print Only Orders: 2 - 3 working days
- Framed Orders: 3 - 5 working days
Framing is completed by hand using natural wood materials and conservation-minded methods. Slight variations in grain and tone are part of the character of each piece.
During busy periods or market weeks, processing times may extend slightly. If this happens, we’ll keep you informed.
Shipping Rates (South Africa)
Orders under R500 - R100
Orders R500–R1199 - R140
Orders R1200–R1999 - R180
Orders over R2000 - Free shipping
Shipping
Orders are shipped from the Western Cape, South Africa.
Shipping times vary depending on location:
- Western Cape: 1 - 3 working days
- Major Cities (SA): 2 - 5 working days
- Outlying Areas: 3 - 7 working days
You will receive tracking information once your order has shipped.
Packaging
All artworks are carefully packaged to ensure safe delivery.
Framed works are protected using reinforced packaging materials suitable for transport.
Local Collection
Local collection may be available by arrangement. Please contact us prior to ordering if you would prefer to collect.
Delivery Delays
While we work with reliable couriers, delivery times are estimates and may occasionally be affected by factors outside our control.
If your order is delayed, we will assist in resolving the matter as quickly as possible.